01
Portfolio Quality
up to 2 pts
Assessed through live, deployed work — not case study PDFs or award entry screenshots. We look for brand systems actually in use by the clients credited, across the surfaces those clients operate on: websites, product interfaces, packaging, environmental design, and social. Work that exists only in a PDF or has since been quietly replaced scores lower regardless of how it looks in isolation.
We also assess range and adaptability. An agency that has built 20 identities that all look the same has demonstrated one aesthetic, not a branding practice. Strong portfolios show strategic range — a brand that feels inevitable for the client it was built for, not the agency's house style in a different color.
- 2 pts Consistently strong live work across multiple industries and brand scales, with verifiable client adoption
- 1 pt Solid work in one or two sectors, or strong aesthetics with limited evidence of strategic range
- 0 pts Portfolio is primarily self-promotional, outdated, or shows heavy aesthetic repetition across clients
02
Strategic Depth
up to 2 pts
Visual identity without strategic foundation is decoration. This dimension evaluates whether an agency demonstrates genuine positioning, messaging, and brand architecture capability — not just the ability to produce attractive deliverables.
We look for evidence of strategic process in case studies and published thinking: how the agency defines positioning relative to competitors, how it develops verbal identity alongside visual, and whether its guidelines include message frameworks and voice documentation or just color palettes and type scales. Agencies that lead with research, competitive mapping, and positioning workshops before opening Figma score higher.
- 2 pts Strategy is a genuine core service with documented process, verbal identity capability, and case study evidence that positioning drove design decisions
- 1 pt Strategy is offered but secondary to visual execution, or documentation is thin
- 0 pts No evidence of strategic process; agency leads entirely with aesthetics
03
Digital & Product Integration
up to 2 pts
San Francisco is a tech market. Brand identities built here need to function inside a SaaS dashboard, a mobile app, a pitch deck, and a marketing site simultaneously — not just on a logo sheet. This dimension evaluates how well an agency builds brand systems that work across digital surfaces.
We assess whether agencies deliver Figma libraries, design tokens, or component specifications alongside their brand guidelines, and look for UX capability or established partnerships that carry brand through into product design. Delivering a static brand book with no digital specification, in a market where clients build software products, is an outdated model.
- 2 pts Consistent delivery of digital-ready brand systems with Figma assets, design tokens, and product-integrated work in portfolio
- 1 pt Some digital deliverables present but guidelines are primarily static; limited evidence of product design integration
- 0 pts Deliverables are primarily print-oriented or static PDFs with no digital system documentation
04
Client & Market Fit
up to 2 pts
The best agency for a Fortune 500 rebrand is rarely the best agency for a pre-seed startup, and vice versa. This dimension evaluates how well an agency's demonstrated experience, process, and team size align with the types of clients it claims to serve.
We look at the breadth and credibility of named client work, genuine depth in targeted sectors, and whether the operational model matches the positioning. A five-person agency claiming enterprise global rollouts raises questions; so does a 200-person network firm claiming boutique founder access. Consistency between positioning and evidence scores higher.
- 2 pts Strong named client history that aligns with stated positioning; demonstrated depth in at least two sectors with verifiable outcomes
- 1 pt Some credible client work but positioning is broad or stated specializations lack supporting evidence
- 0 pts Client list is vague, unverifiable, or inconsistent with the agency's size and stated focus
05
Independent Validation
up to 2 pts
What an agency says about itself is not evidence. This dimension evaluates third-party signals: verified client reviews on platforms that conduct identity checks, awards with named juries and public shortlists, press coverage in design or business media, and industry recognition traceable to a specific piece of work.
We distinguish meaningful validation from noise. A Clutch profile with 40 verified reviews from named clients at identifiable companies is meaningful; five-star reviews from unidentifiable reviewers are not. An Awwwards or D&AD recognition for a specific identity project is meaningful; a "Top Agency" badge from a directory that sells placement is not.
- 2 pts Multiple verified Clutch reviews from named clients, plus at least one piece of recognized design industry validation
- 1 pt Some verified reviews or one form of independent recognition, but limited breadth
- 0 pts No verifiable third-party validation beyond self-reported claims or paid directory badges